clothing for your children. By using our services, you agree to the practices described below.

1) Who We Are

Softluis is a kidswear store dedicated to providing stylish, high-quality, and skin-friendly clothing for babies and children up to 12 years old. We focus on comfort, safety, and affordability so every child can look adorable and confident. For privacy concerns, Softluis is the data controller responsible for your personal information collected through our website and services.

Contact Information
Address: 159 Hồ Nghinh
Phone: 310-869-6134
Website: http://softluis.com/

2) Information We Collect

  • Personal Data: Name, email, phone number, and shipping/billing addresses.
  • Order Details: Products purchased, payment confirmation, and delivery status.
  • Account Information: Login credentials, saved preferences, and purchase history.
  • Technical Data: IP address, browser type, device information, and usage statistics.
  • Cookies: Data collected through cookies and tracking technologies for site performance, personalization, and advertising.

3) How We Use Your Information

  • To process and deliver orders, including payment confirmation and shipping updates.
  • To provide customer support and respond to inquiries.
  • To personalize your shopping experience and recommend products.
  • To send newsletters, promotions, or updates (only with your consent).
  • To improve website functionality, security, and performance through analytics.
  • To comply with legal and tax obligations.

4) Sharing Your Information

We do not sell or trade your personal information. We only share data with trusted partners where necessary:

  • Payment Providers: To process secure transactions.
  • Logistics & Delivery Services: To ship your orders safely and on time.
  • IT & Hosting Services: For secure website operation and customer data protection.
  • Legal Authorities: If required to comply with laws or protect rights and safety.

5) Cookies & Tracking

Softluis uses cookies to improve your shopping experience. These include:

  • Essential Cookies: Enable cart and checkout functions.
  • Performance Cookies: Track site usage for analytics and improvement.
  • Marketing Cookies: Deliver personalized promotions and limit ad repetition.

You can manage or disable cookies through your browser settings. However, some site features may not function properly without them.

6) Data Retention

We retain your personal information only as long as necessary to fulfill orders, provide services, meet legal obligations, and resolve disputes. When data is no longer required, we securely delete or anonymize it.

7) Security Measures

We apply encryption, secure payment gateways, and firewalls to protect customer data. While no online platform is 100% risk-free, Softluis takes all reasonable steps to safeguard your information.

8) Your Rights

  • Access, update, or correct your personal data.
  • Request deletion of your information (where legally permissible).
  • Opt out of marketing communications at any time.
  • Restrict or object to certain types of processing.

9) Children’s Privacy

Although Softluis sells children’s clothing, we do not knowingly collect personal information from children under 13 years old. Purchases and account registrations must be made by adults (parents or guardians).

10) Policy Updates

We may update this Privacy Policy periodically to reflect business practices or legal changes. The “Effective Date” at the top indicates the most recent version. Updates will take effect immediately upon publication.

11) Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact our customer service team:

Softluis — Privacy Contact
Address: 159 Hồ Nghinh
Phone: 310-869-6134
Website: http://softluis.com/

About Softluis (SEO Summary)

Softluis is a trusted kidswear brand offering stylish, high-quality, and skin-friendly clothing for children up to 12 years old. With affordable prices, safe fabrics, and a wide range of adorable designs, Softluis helps parents find the perfect outfits for their little ones. Shop now at softluis.com or call 310-869-6134 for assistance. Your child’s comfort and smile are always our priority.