Terms & Conditions — Softluis

Effective Date: September 15, 2025

Welcome to Softluis – A world of fashion just for your little ones! These Terms & Conditions govern your use of our website http://softluis.com/, as well as purchases made through our store. By accessing our website or placing an order, you agree to abide by the terms set forth below. If you do not agree, please discontinue use of our services.

1) About Us

Softluis is a kidswear store offering stylish, skin-friendly, and high-quality clothing for babies and children up to 12 years old. Our mission is to provide affordable fashion that keeps children comfortable, adorable, and confident.

Contact Information
Address: 159 Hồ Nghinh
Phone: 310-869-6134
Website: http://softluis.com/

2) Eligibility

  • You must be at least 18 years old or use the website under parental/guardian supervision.
  • By purchasing from us, you confirm that the details you provide are true, complete, and accurate.

3) Intellectual Property

All designs, images, logos, and content on Softluis are the exclusive property of the company and are protected by intellectual property laws. You may not reproduce, distribute, or use our materials without written consent.

4) Products & Availability

  • We aim to ensure product details, descriptions, and images are accurate. However, slight variations in colors and textures may occur.
  • Availability is subject to stock. If an item becomes unavailable, we will contact you with alternatives or issue a full refund.

5) Pricing & Payments

  • Prices are displayed in local currency and include applicable taxes, unless otherwise stated.
  • Additional costs such as shipping, customs duties, or international taxes may apply.
  • Payments must be made at checkout via approved secure payment methods.

6) Orders & Confirmation

  • Submitting an order constitutes an offer to purchase.
  • Orders are confirmed once payment has been processed and a confirmation email has been sent.
  • Softluis reserves the right to cancel orders in cases of payment failure, suspected fraud, or stock unavailability.

7) Shipping & Delivery

Orders are shipped via trusted delivery partners. Please refer to our Shipping Policy for detailed processing times, delivery options, and international shipping conditions.

8) Returns & Refunds

Our Refund & Returns Policy applies to all purchases. Items may be returned within 14 days if they meet eligibility requirements. Final sale and hygiene-sensitive items (such as socks or undergarments) cannot be returned.

9) Limitation of Liability

  • Softluis is not responsible for indirect or consequential damages arising from product use or website access.
  • Our liability is limited to the value of the purchased product, except where restricted by law.

10) User Responsibilities

You agree not to misuse our website, attempt unauthorized access, or use our services for unlawful purposes.

11) Promotions & Discounts

  • Discount codes and promotions cannot be combined unless specifically stated.
  • Promotional items must be returned in full to qualify for a refund.

12) Governing Law & Jurisdiction

These Terms & Conditions are governed by the laws of the jurisdiction where Softluis operates. Disputes will be resolved under the authority of the local courts, unless otherwise required by applicable consumer protection laws.

13) Updates to Terms

We may revise these Terms & Conditions at any time to reflect legal, technical, or business changes. Updates take effect immediately upon posting on our website. Customers are encouraged to review the terms periodically.

14) Contact Us

If you have questions about these Terms & Conditions, please reach out:

Softluis — Customer Support
Address: 159 Hồ Nghinh
Phone: 310-869-6134
Website: http://softluis.com/

About Softluis (SEO Summary)

Softluis is a kidswear brand offering safe, stylish, and high-quality clothing for babies and children up to 12 years old. With adorable designs, affordable prices, and skin-friendly fabrics, we provide parents with reliable fashion choices. Shop online at softluis.com or call 310-869-6134 for assistance. At Softluis, your satisfaction and your child’s comfort are always our priority.